HELP CENTER
You Asked, We Answered
WHICH COUNTRIES DO YOU SHIP TO?
PHI ALCHEMY® professional and retail products are shipped within the US via USPS standard shipping . We encourage you to order your supply of PHI ALCHEMY® products with a shipping lead time of 5-7 days business days.
If you are a non US Resident: Please call or email our office so we can get you in touch with one of our global distributors
DO YOU ACCEPT RETURNS?
PHI ALCHEMY® professional and retail products purchased directly through phi alchemy are eligible for exchanges within 7 days of purchase, so long as the product is unopened, and undamaged. Exchange must be accompanied by a receipt. No refunds are available.
HOW CAN I PURCHASE PHI ALCHEMY® PROFESSIONAL PRODUCTS?
PHI ALCHEMY® professional products
are sold exclusive only to select verified medical professionals. If you are a Medical Professional looking to integrate PHI ALCHEMY® professional products and retail products into your practice, please complete our Medical Professional Verification form. Verified Medical Professionals will receive an emailed access code within 24-48 hours to order PHI ALCHEMY® professional and retail products directly through the PHI ALCHEMY® website.Â
If you are a non US Resident: Please call or email our office so we can get you in touch with one of our global distributors
HOW CAN I PURCHASE PHI ALCHEMY® RETAIL PRODUCTS?
PHI ALCHEMY® retail products
are sold exclusive through a network of select verified medical professionals, and through our direct website, with use of you appointed Medical Professionals access code. Please complete our Medical Professional Access Form. Verified customers will receive an emailed access code within 24-48 hours to order PHI ALCHEMY® retail products directly through the PHI ALCHEMY® website.Â
If you are a non US Resident: Please call or email our office so we can get you in touch with one of our global distributors